Returns & Exchanges
At Culprit Underwear, we want you to feel as good as you look. If your gear isn't the perfect fit, we offer a hassle-free 30-day return and exchange policy on all unworn and unwashed items.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, we will email you a prepaid shipping label to print and attach to your return package.
Pack and Ship
Place your items in their original packaging and drop the package off at any authorized carrier location listed on your label.
Receive Refund or Exchange
After our warehouse inspects the returned items, we will process your refund to the original payment method or ship out your new exchange items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing